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Inquiries & Orders

Whether you have a question about an order, a custom stoneware request, or a wholesale inquiry, we're here to help. Fill out the form, and we'll get back to you shortly.

Good to know

Your Clay Heart Guide

We believe in transparency and care. Here are answers to common questions about our process, packaging, and how to get your hands on our stoneware.

Careful Shipping

Break-Free Promise

Local Pickup

Every piece is securely packed to ensure it arrives safely at your door, guaranteed. We ship within 3-5 business days.

Our robust, eco-friendly packaging protects your stoneware. If anything arrives damaged, we'll replace it, no questions asked.

Portland locals can pick up orders directly from our studio by appointment. Schedule your visit after purchase.